❓ Help Center

Zid Baazi FAQ – Your Questions Answered

From account verification to betting markets, payments, the app, and promos – everything you want to know about Zid Baazi, all on one page.

7 Detailed Answers Fully in Bengali Regular Updates
7
FAQs by Category
24/7
Live Support Active
Bangla
Language Support
30 Minutes
Average Support Response
🗂️ Categories

What would you like to know?

The Zid Baazi FAQ is organized by topic. Select the category you need from the list below.

🪪
Account & KYC
Find answers here to all your questions about registration, identity verification, KYC documents, and account security.
🏆
Betting & Sports
Get the full details on cricket, football, accumulator bets, live betting, and the various markets available.
💰
Payments & Balance
Everything you need to know about deposits, withdrawals, bKash/Nagad payments, and transactions.
🎁
Bonuses & Promos
Everything you need to know about Welcome Bonuses, Referral Rewards, Cashback, and current offers.
📱
App & Technology
Everything you need to know about downloading and updating the Zid Baazi app, using the mobile browser, and fixing technical issues.
🤝
Support & Contact
Find out about live chat, email support, and the fastest way to get your issues resolved.
Questions
Direct Help
Register Log In
Account & KYC

KYC identity verification on Zid Baazi is mandatory — especially before making your first withdrawal. The process requires three types of documents.

Proof of identity (any one of the following): National ID Card (NID), passport, or birth registration certificate (accepted for users aged 18–21). NID is processed the fastest.

Selfie photo: Take a clear photo of yourself holding your ID. Both your face and the ID must be clearly visible.

Payment Verification (if applicable): A screenshot of your bKash or Nagad account may be requested to confirm ownership of the withdrawal method.

To submit your documents, log in to your account and go to "Profile → KYC Verification". Upload photos in JPG/PNG format with a maximum size of 5 MB. Verification is typically completed within 24 to 48 hours, and a confirmation is sent via email or SMS. Blurry or cropped images will require resubmission, so it's important to take clear photos in good lighting.
Bonuses & Promos

The Zid Baazi referral program is straightforward – when a friend registers and makes their first deposit, both you and your friend receive rewards.

Step 1 – Get Your Referral Code: Log in to your account and go to "Profile → Refer & Earn" to find your unique referral code or link.

Step 2 – Share with a Friend: Send the code to your friend. When registering, they should enter it in the "Referral Code" field.

Step 3 – Reward Credit: Once your friend makes their first minimum deposit of ৳500, a bonus credit will be added to your account. Your friend will also receive their welcome bonus.

There's no cap on how many friends a member can refer – the more friends you bring in, the more rewards you earn. However, to withdraw referral bonuses, specific wagering conditions must be met, which Terms & Conditions Full details are on the page. Attempting referrals using fake accounts puts both accounts at risk of permanent suspension.
App & Technology

Yes, the Zid Baazi website works fully on mobile browsers – there's no requirement to install the app. Just open zidbaazi.com in any modern browser such as Chrome, Firefox, or Samsung Internet and you'll get the complete experience.

What you get on mobile browser: live betting, scorecards, deposit & withdrawal, bonus claims, lottery, and account settings — everything just like the app.

However, push notifications are not available through the browser, and it won't work offline — for those features, using the app is the better option.

For quick access, open zidbaazi.com in your mobile browser and use the "Add to Home Screen" option — it creates an app-like icon so you don't have to search for the link every time. If you're watching your data usage, enable your mobile browser's lite mode.
Bonuses & Promos

To see all current promotions and offers on Zid Baazi, log in to your account and Rewards Go to the page. You'll find all active offers, their expiry dates, and terms & conditions in one place.

Offer update schedule:
  • Weekly offers go live every Monday or Tuesday.
  • Match-specific offers (such as IPL or World Cup specials) start and end with the series.
  • Flash offers sometimes go live without prior notice and typically expire within 24–72 hours.
  • Monthly loyalty offers refresh at the start of each month.
Keep push notifications enabled on the app or browser to receive alerts about new offers. Zid Baazi also sends promo updates to your registered email. If you're not seeing emails, check your spam folder and let support know.
Betting & Sports

On Zid Baazi, you can bet on several sports beyond cricket and football. Sports currently available:

Main categories: Cricket, football (BPL, Premier League, La Liga, Champions League), tennis (Grand Slam, ATP/WTA), basketball, kabaddi, and e-sports.

How to get started:
  • Bet Go to the page and select your preferred sport from the list on the left.
  • View the list of ongoing and upcoming matches.
  • Click on any match to see all available markets – Match Winner, Handicap, Over/Under, and more.
  • Select your odds to add them to the bet slip, enter your stake, and confirm.
In football, "Double Chance", "Both Teams to Score", and "Asian Handicap" are the three markets most popular among beginners, as they offer relatively higher chances of winning.
Betting & Sports

Yes, Zid Baazi supports accumulator or multi-bets. This type of bet lets you combine outcomes from multiple events, and if all selections are correct, you win at the combined odds. The risk is higher, but so is the potential reward.

How to do it:
  • From the bet page, select an odds from the first match — it will be added to your bet slip.
  • Continue selecting odds from the second, third, and additional matches to add them in the same way.
  • Your bet slip will show a "Single Bet" or "Multi Bet" option — select "Multi".
  • Once you enter your stake, the combined odds and potential winnings will be calculated automatically.
  • Once confirmed, your bet will be placed.
Keep in mind: In an accumulator, a single losing selection voids the entire bet. It's wise to start with 2–4 events and check the analysis page before making your decisions.
App & Technology

Sudden app crashes or unexpected closures are usually caused by a few common issues and can be fixed easily in most cases.

Try these steps first:
  • Force close the app: Fully close the app and reopen it.
  • Clear cache: Phone Settings → Apps → Zid Baazi → Storage → Clear Cache.
  • Check Your Internet: A slow connection can cause the app to crash — try switching between WiFi and mobile data.
  • Update: Visit the app store, check if an update is available for the Zid Baazi app, and install it if there is.
  • Reinstall: If none of the above works, uninstall the app and do a fresh install.
Always update the app when prompted – older versions may have security vulnerabilities and won't include the latest features. If you run into trouble installing the app, you can use zidbaazi.com directly in your mobile browser and access everything the same way. If the issue persists, contact support and let them know your phone model and Android version.
🔍
No results found for your search.
Ask the support team directly.
📖 More Info

Learn more about Zid Baazi

Zid Baazi is a popular online betting platform in Bangladesh offering cricket, football, lottery, and much more. Millions of Bangladeshi users log in to Zid Baazi every day to place bets on their favorite events. With the platform fully available in Bengali, users of all ages can navigate it with ease.

This FAQ page is updated regularly. Whenever Zid Baazi introduces new features, updates its policies, or adds new payment methods, this page is updated to reflect those changes. So whenever you have a question, check here first – you'll find the answer most of the time.

If you can't find the answer you're looking for in this FAQ, the Zid Baazi support team is always ready to help. Live chat responses typically come within 5–15 minutes, while email inquiries receive a detailed reply within 24 to 48 hours.

Responsible gaming is a top priority at Zid Baazi. Always set a fixed budget before betting and stick to it. Use Zid Baazi's responsible gaming tools to stay in control of your play. To learn more, Responsible Gaming Visit the page.

📧
Email Support
support@zidbaazi.com – reply within 48 hours
💬
Live Chat Support
Instant Support in Bangla, 24/7
📋
Terms & Conditions
🔒
Privacy Policy
Pro Tip
New to Zid Baazi? Start with Betting Tips Read the page. You'll find tips and analysis from experienced bettors that can really help you make better decisions when you're starting out.
🚀
Get Started Now

Got your answers? Start betting now

Signing up on Zid Baazi is free and takes just 2 minutes. Join today, claim your welcome bonus, and enjoy the best betting experience in Bangladesh.

SSL Secured Welcome Bonus 24/7 Support in Bangla Easy on Mobile
বাংলা